Service & Pricing

We meet clients where they are.

Some come to us with a new site to build. Others bring an existing site that needs new life. Some are ready for an ongoing plan from day one; others prefer to start with a project and settle into a plan from there. However you arrive, the model adapts to you — not the other way around.

SMART PLANS

A full web department.

Our SMART plans give you a dedicated web team without the overhead — covering everything from day-to-day support to long-term improvements.

  • S Support

    Full support for your team via email, Slack, or form. Unlimited work requests, technical support during business hours, and emergency support around the clock if your site goes down.

  • M Maintain

    24/7 monitoring, software backups, updates, and Google Search Console monitoring. Your site stays healthy without you having to think about it.

  • A Audit

    We take a thorough, regular look at your site across accessibility, performance, security, privacy, SEO, and carbon footprint. Nothing slips through.

  • R Report

    On-demand video check-ins, quarterly audit results with an action plan, and Slack access for fast, direct communication with our team.

  • T Transform

    We don't just maintain — we improve. Whether responding to your requests or making proactive recommendations, we make sure your site evolves with your needs.

Core

$4,600 / month

Consistent, proactive management with reliable response times. Right for
organizations with steady, ongoing needs who want a capable web department
without the overhead of in-house staff.

Complete

$6,000 / month

Your requests take immediate priority, always. Right for organizations where the
website is business-critical and speed of response matters. Complete puts you at the
front of the queue.

Prices are current as of 2025. Core pricing may be revised. All SMART Plans are billed monthly with no long-term commitment. You can move between plans at any time as your needs change.

Maintenance

$650 / month

For clients whose needs have quieted — after a project wraps or between more
intensive periods — our Maintenance plan keeps your site healthy without the
commitment of a full SMART Plan. Includes technical support, software backups,
updates, monitoring, privacy compliance maintenance, and two hours of included
work per month. Additional work is available at a flat quoted rate. Moving into a
SMART Plan when you need more is straightforward.